How can we help you today?

Our dedicated support team aims to respond to all enquiries within the same working day. For urgent technical issues, call us directly on +44 (0) 1707 37 22 22 for immediate assistance. You can also book a call at a time that suits you.

Yes. Every Fox-in-a-Box® purchase includes complimentary software training so you can get the most from the Labacus Innovator® from day one. We also offer live demonstrations to help you understand which labelling solution best fits your project requirements. Book a demo to get started.

Absolutely. With over 45 years of expertise, we specialise in matching cable and equipment labels to even the most demanding environments, from extreme temperatures to chemical exposure. Contact the sales team with your project details and we will recommend the most suitable label material and print method.

We have a network of authorised resellers and distributors worldwide. Visit our Find Your Reseller page to locate your nearest partner, or contact the sales team directly at [email protected] for guidance on local availability.

Yes, we actively encourage feature requests. Your feedback directly shapes our development roadmap. Submit a software feature request or a product feature request and our team will review it as part of our continuous improvement process.

Our office and support centre is open Monday to Friday, 8:30am to 5:00pm (GMT). Outside of these hours, you can reach us by email at [email protected] and we will respond on the next working day.